Booking Procedure
As a Medical Coordination company we coordinated and book everything that is required for you to have surgery in Bangkok or Phuket.
We have done all the ground work for you sourcing the best Surgeons and ensuring that the hospitals used are certified as ISO. This Accreditation is only given to hospitals that have conformed within the International Standards required to facilitate international patients. The care and safety of our clients and their families the most important thing to our company and we would not jeopardize your safety or our reputation in sending client to disreputable hospitals or clinics.
As a full service company we like to make the whole procedure as personal and simple as possible. Our services Include:
- Booking all your Surgeon or dental appointments
- Airfares, Hotels and Transfers
- Tours and sight seeing
- Travel Insurance
Please note that your surgeries Price are GST free and inclusive of the following:
- Private Hospital Fees, Anaesthetist, Theatre and Surgery, Pathology, X-ray fees
- 1 night in a single, private room at the hospital
- All inclusive treatments eg. implants, bandages, dressings
- Pre and Post-surgery consultation/s by surgeon, as necessary
We do recommend that you plan and book ahead as far ahead as possible giving us at least 2-4 months in advance if not more! This will then give us the advantage to obtain your appointments at the time that you wish with the Doctor that you have chosen. This also allows us to source the cheapest airfares and hotel packages. Although bookings can be made with as little as 3 weeks notice you will often end up paying more for your airfares as the seats will be limited and the hotel options will also reduce.
OBTAIN AN INSTANT ESTIMATE ONLINE
The first step is to obtain an estimate of the cost of your surgery and Travel for your budgeting purposes and information this can be obtained by using our Online Estimate system. Estimates can be obtained in a number of currencies which you select when entering your detail
In this section you will input you details and a valid email address that we can send your estimate, Please ensure that your enter the correct email address you wish the estimate to be sent. Within the estimate section you will be able to select your surgery or treatment: you also select your travel option so that you can have a full awareness of the possible cost involved for your budgeting. Once you press the submit button it takes a few minute to process and formulate your estimate. . During this process please do not close your browser until you receive the Thank you message. You will then receive an email within 45 seconds with a PDF file attached outlining estimated cost on your surgery, Dental and procedures. This will allocate a unique Estimate Number that will be used throughout the booking process. If you do not receive this email within a few minute please first check that it has not been recognized as spam and put in another folder and that your email security can accept PDF files if this had not occurred then please contact us with your details and we will gladly assist you in obtaining the information and prices you were after. Please ensure that you can read PDF files a PDF reader can be downloaded from Adobe
You are not committed to the prices obtained from the Travel estimate it is to be used as budgeting tool only. Exact cost on surgery will be provided at your initial appointment after you have seen the surgeon. Travel cost will also be provided and invoiced separate by our Travel consultants after they have contacted you and planned your itinerary.
By placing your appointment booking request you are not committed to have the surgery as no money for surgery is taken from us, it is paid direct to the hospital after your initial consultation.
When you are ready to proceed with your booking we request that you place you request for an appointment through our web site in the secured section “Appointment Booking” this can be found on the home page or along the top section under :surgery bookings”.
You will be asked to enter you Estimate number which can be found on the first PDF file that you were sent it will start with an E followed by numbers. If you can not locate this please enter TBA to proceed.
This section will ask a series of questions related to your current medical condition that is required by the Hospital. It will also ask for information about your passport. If you are still yet to apply for one then please fill in your legal name as it will appear on your passport for the passport number enter TBA and put a date 10 year in advance this will then allow you to proceed and we can update those details when they become available. Your will be asked you preferred payment method for the Registration fee this can be by credit card or Direct Deposit banking details will be advised. Credit card details are only captured in the secured section. It is not automatically deducted until such time that we have confirmed everything with you and that you wish to proceed at this time an invoice will be issued.
Once we receive your information from your booking request with you preferred appointment dates we will then contact you and check the availability of flights for the day prior to your appointment date and then for return flights. The days required to be in Thailand for recovery are dependant on the chosen procedure, you obviously can stay longer if you wish. As a guideline we do recommend that you at least allow 8-10 days away for one procedure if you are having more than one procedure then the time required will increase, we will confirm these details with you at the time of booking. You will then work with you to select your accommodation options based on your preference and a final cost for Travel is provided based on your final selections.
Melanie Bawden also works with a licensed travel agent so we have the ability to source the best fares and hotel options available on a worldwide basis, often having special packages that are exclusive to Destiny Medi-Travel clients. Your invoice for travel will be issued by MTA Travel, Lic. TAG903 with payment and deposit instructions at the time of confirmation. After initial deposits are paid you then have the option to pay off the travel component in instalments to MTA Travel having final payment completed 45 days prior to departure date.
At this time, once departure dates have been decided and Travel confirmed we will send through the request for your appointment within 2-3 days a confirmation will be received and a treatment plan for your procedure supplied. Dependant on the Surgery or treatment that you are undergoing the Doctors often request photos to give a preliminary assessment and recommendations. These can be emailed to Meditravel . Unless you are having procedures directly related to the facial area you face is not required to be in the photos. You will need to take a front, left and right profile shot or the area/s you have requested treatment.
Four weeks prior to your departure you will receive a client information pack this will include any travel documents that are needed, Travel and Medical itineraries and information and advice required prior to your departure and treatment.
Should you require finance for your surgery? We use and recommend Mac Credit, phone 1800 185 997. They are fast and efficient and approvals are given over the phone. Please mention that you are booking your cosmetic Procedure through Destiny Medi-Travel so that the process can be prioritized and expedited.
We understand that it is not always convenient to call inside normal retails hour. Our consults are available to take calls up until 10pm most nights if it is more convenient to call outside retail hours. Having had surgery in Thailand they are more than happy to share their knowledge and experience with you .Should you require any further information or advice please feel fee to contact us through our many contact methods
Should you be happy to place your noncommittal intention to proceed with surgery please complete the BOOKING section